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Total Operations Solutions.
・ISBN 978-0-7506-6465-3 hard US$ 91.99
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電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-1-136-35454-0
| 著者・編者 | Basu, Ron / Wright, J. N., |
|---|---|
| 出版社 | (Butterworth-Heinemann, UK) |
| 出版年月 | 2005 |
| ページ数 | 416 pp. |
| 言語 | ENG |
| ニュース番号 | ＜521-370＞ |
解説
Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.
The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.
Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.