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商品詳細

Name: Service Management : Operations, Strategy and Information Technology. With Student CD. 5th ed.
Author: Fitzsimmons, James A.
ISBN: 978-0-07-124440-4

Service Management : Operations, Strategy and Information Technology. With Student CD. 5th ed.

・ISBN 978-0-07-124440-4 paper Int'l ed. with CD-ROM

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著者・編者	Fitzsimmons, James A.,
出版社	(McGraw-Hill/Irwin, SI)
出版年月	2005
言語	ENG
ニュース番号	＜520-411＞

解説

The most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject.