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Significantly updated and expanded, the sixth edition of this classic text reflects the many changes that have recently taken place in libraries and library management. Students will acquire important knowledge about the complex and interrelated functions common to all organizations: planning, organizing, staffing, directing, and controlling. The book introduces new thoughts and techniques alongside those that have stood the test of time and trial. Contemporary examples are given to illustrate discussions on such themes as strategic planning and total quality management. The text exposes students to the technology and the political, economic and social environments that are powerful forces which influence the planning for information services today. At the same time, it outlines new knowledge, skills, and techniques that are required by staff members at every level of an organization's operations. An essential resource and professional guide, this book is a standard text in library management courses.