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商品詳細

Name: Supervision in the Hospitality Industry. 4th ed.
Author: Miller, Jack E. / Walker, J. R. / Drummond, K. E.
ISBN: 978-0-471-39689-5

Supervision in the Hospitality Industry. 4th ed.

・ISBN 978-0-471-39689-5 cloth

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著者・編者	Miller, Jack E. / Walker, J. R. / Drummond, K. E.,
出版社	(Wiley, US)
出版年月	2002
ページ数	512 pp.
言語	ENG
ニュース番号	＜489-629＞

解説

It covers all areas related to managing employees in food service and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. Each chapter in it features new, up-to-date material, and an expanded coverage of hospitality organizations through case studies and hotel industry examples.