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In this volume, Colin Coulson-Thomas shows that to bridge the gap between rhetoric and reality, business people must make far-reaching decisions about the value to them and their companies of particular theories, past assumptions and traditional approaches. Based on research, the first edition of this work predicted many of the current management trends. This second edition has been revised and updated, showing how to turn theory into practice by highlighting the obstacles and barriers that confront companies when trying to bring about change. Case studies are included.