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This title aims to provide a comprehensive introduction to personnel and human resource management, including both strategic and operational matters. This edition features updated information on such issues as pay and benefits, the role of trade unions and employment law, citing new and revised case studies. Topics covered include organisational theory and behaviour, leadership and groups and teams as well as motivation, work design, change management and human resource planning. Other issues under scrutiny include evaluation of personnel management recruitment, records and administration, contracts, equal opportunities, incentives, health and safety, stress and welfare.