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Whilst working on the basic principle that freedom of expression and freedom of access to information are simultaneously human rights and fundamentals of librarianship, this book also takes into account the ethical and legal ambiguity of Internet provision and use. A step-by-step guide to developing an Internet access policy is offered, including guidance on controversial aspects such as surveillance and monitoring of use, and software filtering and blocking. Appendices provide access to a range of codes of conduct, guidance documents, internal policy documents, public policy documents and Council of Europe Guidelines. The major areas covered are: public access to information on the Internet; the Internet problem; the ethics of Internet access management; the law and the Internet; managing Internet access; and making a policy for public Internet access. The book is illustrated with a broad range of international case studies and scenarios.