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Total Quality Management : An Executive Guide to Continuous Improvement. TQM
・ISBN 978-3-540-67967-7 hard EUR 99.99
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お気に入り
★★★
| 著者・編者 | Rampersad, Hubert K., |
|---|---|
| 出版社 | (Springer, GW) |
| 出版年月 | 2001 |
| ページ数 | x, 183 pp. |
| 言語 | ENG |
| ニュース番号 | ＜472-609＞ |
解説
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.