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How can universities and colleges realistically "manage" the delivery of equal opportunities for both students and staff? how can institutional and structural inequalities be addressed? what is the role of higher education managers in realizing the goal of widening participation and what strategies can be employed to achieve that goal? what examples of good practice already exist which be adapted to suit the specific environments of different institutions? In a lively mix of personal experience, theoretical debate and case study materials this book articulates the tension which often exists between theory and practice, good intensions and hard reality; and it offers concrete suggestions about how such tensions can be and have been reconciled successfully in a significant number of higher education institutions. Its hands-on style makes it valuable for both experienced and new managers who are responsible for the implementing and monitoring of effective equal opportunities policies; and it will also be important reading for scholars and students interested in public sector cultures.