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Name: Management and Control of Quality. 4th ed.
Author: Evans, J. R. / Lindsay, W. M.
ISBN: 978-0-538-88242-2

Management and Control of Quality. 4th ed.

・ISBN 978-0-538-88242-2 cloth

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著者・編者	Evans, J. R. / Lindsay, W. M.,
出版社	(South-Western College Pub, US)
出版年月	1998
ページ数	850 pp.
言語	ENG
ニュース番号	＜447-366＞

解説

The text, chapters and content are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. The author believes the principles of total quality as reflected in the Baldrige Award provide the best overall synthesis of the concept of quality. The text provides a managerially-oriented, integrated view as well as a blend of technical topics. All chapters have been updated to reflect late-1990s thinking in the profession.