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This introductory guide to what constitutes a "learning organization" shows how organizations can strive to improve their potential for learning. It demonstrates how managers can play a key part in guiding organizations to becoming learning organizations. It advocates the competence-based approach to effective learning, and shows how the route to gaining national recognition in terms of NVQs/SVQs for staff, and Investors in People for the organization, can prove both effective and easily attainable. There are short case studies and checklists.