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Offering balanced coverage of theories and practice, this text presents conceptual material and research findings on organizational behaviour. The book uses case studies to illustrate concepts and Internet exercises to encourage students to analyze the Internet information and use it for problem-solving. It also includes research on cross-cultural communication, self-monitoring, emotions, postmodern organizations and eight steps for leading change. Meta-analysis is used in presenting research and statistically summarizes numerous studies before arriving at conclusions, so results are more efficient and statistically accurate.