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The Quality Business. Quality Issues and Smaller Firms.
・ISBN 978-0-415-14608-1 hard GB£ 124.99
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電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-0-203-06551-8
| 著者・編者 | North, Julian / Blackburn, Robert A. / Curran, J., |
|---|---|
| シリーズ | Routledge Studies in Small Business 3 |
| 出版社 | (Routledge, UK) |
| 出版年月 | 1998 |
| ページ数 | 246 pp. |
| 言語 | ENG |
| ニュース番号 | ＜436-381＞ |
解説
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.