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This text is designed in a traditional format with coverage of topics that support information systems literacy. This edition offers less theory and more information on the basic building blocks needed to understand the concepts and technology necessary for readers to become intelligent users of information systems. The modular structure of this work maximizes flexibility with a framework organized into five areas: foundation concepts, technology, applications, development and management. Updated to include more examples of small business cases to emphasize fleet footed, growth-oriented companies employing fewer than 200 employees, the work also includes hands-on database and spreadsheet and Internet application exercises.