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Global Tourism and Informal Labour Relations : The Small-Scale Syndrome at Work.
・ISBN 978-0-7201-2248-0 1997 cased GB£ 145.99
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電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-0-203-77090-0
| 著者・編者 | Baldacchino, Godfrey, |
|---|---|
| シリーズ | Employment and Work Relations in Context Series |
| 出版社 | (Mansell, UK) |
| ページ数 | 288 pp. |
| 言語 | ENG |
| ニュース番号 | ＜432-327＞ |
解説
The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.