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Based on extensive fieldwork covering 22 organizations in three core industries - steel, textiles and engineering - this volume takes an integrated approach to problems related to technology change. Manik Kher examines industry-specific and region-specific variations in technology implementation arising from differences in work cultures and in industrial relations environments. These variations are analyzed systematically at the level of both the industry and the firm.

The author concludes that the intensity of the conflicts that tend to accompany technological change can be reduced through information sharing, worker involvement, transparency, training and building a conducive work atmosphere. She also explores the wider implications of creating a harmonious work culture, outlines the future course of industrial relations and draws lessons for management.