株式会社極東書店トップ＞商品一覧＞ Successful TQM. Inside Stories from European Quality Award Winners.

商品詳細

Name: Successful TQM. Inside Stories from European Quality Award Winners.
Author: Zink, K. J. (ed.)
ISBN: 978-0-566-07800-2

Successful TQM. Inside Stories from European Quality Award Winners. 成功した総合的品質経営

・ISBN 978-0-566-07800-2 hard

お気に入り ★★★

お問い合わせ

著者・編者	Zink, K. J. (ed.),
出版社	(Gower, UK)
出版年月	1997
ページ数	200 pp.
言語	ENG
ニュース番号	＜426-497＞

解説

This text reveals how some of Europe's best known companies - most of them winners of the European Quality Award - set about planning and implementing their own TQM programmes. In each case the story is told by someone intimately involved with the implementation, and the companies include: Hewlett Packard, KLM, IBM, Rank Xerox, TNT Express, SGS Thomson, and Texas Instruments. The book is further supplemented by an opening chapter by Professor Zink, in which he outlines the underlying concepts of TQM and describes the European model.