株式会社極東書店トップ商品一覧The Management of Sales and Customer Relations.

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The Management of Sales and Customer Relations.

The Management of Sales and Customer Relations. 販売管理

・ISBN 978-0-415-12974-9 paper

絶版

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著者・編者Hartley, B. / M. W. Starkey(eds.),
出版社(International Thomson Business Pr., UK)
出版年月1996
ページ数351 pp.
言語ENG
ニュース番号<425-398>

解説

Presents a collection of key international articles in sales management with commentary from the editors. Covering the newer issues of business to business marketing, database marketing, customer service, direct selling, technological developments, interpersonal communication and precision marketing, the text shows not only how to manage these various facets of sales management effectively, but also how they can impact on the health of the business as a whole.