株式会社極東書店トップ ＞ 商品一覧 ＞ Managing Human Resources in Hospitality. An Operational Perspective.
商品詳細
解説
The hospitality industry is characterized by its labour intensity and high levels of competition, making it dependent on quality staffing. The specialist management function, human resource management, is therefore of vital importance in improving and maintaining high levels of performance. This comprehensive handbook looks at HRM from a management perspective. Each chapter starts aims and objectives, and ends with a summary of the key points. It also contains a glossary of HRM terms.