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This text presents an original argument about the nature of democracy in American society. It explores a political process it claims is out of touch with everyday needs and concerns of American citizens. Instead of focusing on polls and election results, David Thelen looks at Americans through their calls and letters to congressmen in which citizens define for themselves the issues they want to raise and the ways they want to be seen and heard. Thelen argues that the self-referential world of politics and journalism during elections excludes the concerns and voices of Americans, resulting in lower voter turnouts and increased voter apathy.