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Name: TQM in Action. A Practical Approach to Continuous Performance Improvement. 2nd ed.
Author: Pike, J. / R. Barnes
ISBN: 978-0-412-71530-3

TQM in Action. A Practical Approach to Continuous Performance Improvement. 2nd ed.

・ISBN 978-0-412-71530-3 paper

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著者・編者	Pike, J. / R. Barnes,
出版社	(Chapman & Hall, UK)
出版年月	1995
ページ数	320 pp.
言語	ENG
ニュース番号	＜417-351＞

解説

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.