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商品詳細

Name: Designing Conflict Management Systems. A Guide to Creating Productive and Healthy Organizations.
Author: Costantino, C. A. / C. S. Merchant
ISBN: 978-0-7879-0162-2

Designing Conflict Management Systems. A Guide to Creating Productive and Healthy Organizations.

・ISBN 978-0-7879-0162-2 cloth

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著者・編者	Costantino, C. A. / C. S. Merchant,
出版社	(Jossey-Bass, US)
出版年月	1996
ページ数	252 pp.
言語	ENG
ニュース番号	＜416-480＞

解説

Expert advice on building better conflict management programs Conflict in the workplace is always an eventuality. But it needn't be so costly or counter--productive. This book presents a clear, step--by--step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost--effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings.