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Name: Fundamentals of Total Quality Management. Process Analysis and Improvement.
Author: Kanji, G. / J. Dhalgaard et al.
ISBN: 978-0-412-57060-5

Fundamentals of Total Quality Management. Process Analysis and Improvement.

・ISBN 978-0-412-57060-5 paper

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著者・編者	Kanji, G. / J. Dhalgaard et al.,
出版社	(Chapman & Hall, UK)
出版年月	1995
ページ数	320 pp.
言語	ENG
ニュース番号	＜409-570＞

解説

The purpose of this text is to provide a framework for the development of understanding some of the basic concepts of Total Quality Management (TQM). It aims to provide students with deeper knowledge of the various principles and core concepts of the subject. It will also help them to learn and appreciate the role of measurement, quality strategy and quality systems in the development of the TQM process. In addition, it provides the reader with an insight into the various aspects of the effective organizational process and quality improvement plans for the development of the required change management process. The work should be of interest to Senior undergraduate and graduate students in business and management sciences, and industrial engineering.